Privacy Policy
Afrorevive · Last updated: 25 June 2026
This Privacy Policy explains how Afrorevive ("we", "us", or "our") collects, uses, and protects your information when you use the Afrorevive mobile application and our website (collectively, the "Service"). Afrorevive is an events and ticketing platform that lets you discover events, purchase and manage tickets, and connect with organizers and vendors.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you provide
- Account information — name, email address, phone number, and password when you create an account.
- Profile information — profile photos and any images you choose to upload for your profile or events.
- Transaction information — tickets you buy, list, or resell, and related order details. Payment card details are processed by our third-party payment providers; we do not store full card numbers on our servers.
- Content you submit — photos, videos, and other media you upload, and messages you send through the Service.
Information collected automatically
- Device and usage data — device type, operating system, app version, and general usage activity to operate and improve the Service.
- Local storage — we store preferences and session data on your device (for example, to keep you signed in).
Device permissions
The app requests the following permissions, only when needed for a feature you use:
| Permission | Why we use it |
|---|---|
| Camera | To take profile/event photos and to scan QR codes for ticket entry and validation. |
| Photo Library | To select images for your profile or events, and to save images to your device. |
| Microphone | To record video with audio when you create video content. |
You can change or revoke these permissions at any time in your device settings.
2. How We Use Your Information
- To create and manage your account and authenticate you.
- To process ticket purchases, listings, resales, and event entry (including QR code scanning).
- To provide, maintain, and improve the Service and its features.
- To communicate with you about your account, transactions, and support requests.
- To detect, prevent, and address fraud, abuse, and security issues.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Event organizers and vendors — limited information necessary to fulfill your ticket purchase and grant event entry.
- Service providers — payment processors, hosting, and analytics providers who process data on our behalf under appropriate confidentiality obligations.
- Legal and safety — when required by law, or to protect the rights, property, or safety of Afrorevive, our users, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.
5. Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your account and personal data.
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details below.
7. Account & Data Deletion
You can request deletion of your account and personal data at any time by emailing us at support@afrorevive.com. We will process your request in accordance with applicable law.
8. Children's Privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. International Users
Your information may be processed and stored in countries other than your own. By using the Service, you consent to the transfer of your information to those locations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: support@afrorevive.com
- Website: https://afro-revive-frontend.vercel.app